See Assist on your phone
A quick walkthrough of how daily message help looks for your shop.
How it works
Intake
You share shop links, tone samples, shipping rules, and what always needs your OK.
Access
You grant message access (Etsy + Instagram). Refunds and angry buyers stay locked to you.
Daily cover
We clear buyer chats in your voice, triage “where’s my order?”, customs, and custom requests.
End-of-day
You get a short snapshot: what came in, what we sent, what needs your call.
A day with Assist
We open Etsy + Instagram inboxes, reply to overnight buyers, flag anything money-sensitive.
Shipping questions and custom-order chats get drafted or sent (once you’re happy with the voice).
You get a one-screen summary. Refunds, chargebacks, and heated threads wait for your yes.
What you get
- Daily Etsy + Instagram replies in your voice
- Shipping, customs, and “where’s my order?” triage
- A short end-of-day snapshot — what came in, what went out
- Refunds & tough buyers always wait for your OK
Pay your way
Try free, pay by the hour, or lock in a monthly package. Cancel anytime on monthlies.
Try Assist
Up to 5 hours of message help. No card required to start. See how your inbox feels when it’s handled.
Start free trialPay as you go
Perfect for a busy week or a launch. Book hours as you need them — no monthly commitment.
Book hoursStarter
~20 hours / month. Steady daily coverage for growing shops. Unused hours don’t roll over.
Choose StarterGrowth
~40 hours / month. For shops with heavy DMs, customs, and custom-order chatter.
Choose GrowthPrefer weekly billing? Starter is $79/week · Growth is $145/week. Same coverage, smaller bites.
FAQ
Do you sell my products?
No. Assist only helps with shop messages. You keep the shop, listings, and money.
Will replies sound like me?
Yes. We start from your samples and approve drafts with you until the voice is locked in. Routine replies can go live once you’re happy.
What if someone wants a refund?
We never issue refunds or promise money without your OK. Those threads get escalated to you the same day.
Which platforms?
Etsy shop messages and Instagram DMs first. Other channels can be added later if you need them.
Start in 3 steps
- Fill the short intake (shop links + how you sound)
- We draft; you approve at first
- Routine replies can fly once you’re happy